Friends & Family Test Results

 

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The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"Overall, how was your experience of our service?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

FFT Results

Select year:
  • 72% Very good
  • 22% Good
  • 0% Neither good nor poor
  • 3% Poor
  • 3% Very poor
  • 0% Don't know
Month / Year Very good Good Neither good nor poor Poor Very poor Don't know
Jan 2024 0 0 0 0 0 0
Feb 2024 615 185 0 26 30 4
Mar 2024 0 0 0 0 0 0
Apr 2024 0 0 0 0 0 0
May 2024 0 0 0 0 0 0
Jun 2024 0 0 0 0 0 0
Jul 2024 0 0 0 0 0 0
Aug 2024 0 0 0 0 0 0
Sep 2024 0 0 0 0 0 0
Oct 2024 0 0 0 0 0 0
Nov 2024 0 0 0 0 0 0
Dec 2024 0 0 0 0 0 0

Patient feedback

We asked the question:
What is the main reason for your answer to the question?

Although it took 44 calls at 8am, i managed to get into the queue and then book an appointment later that day. Dr was very knowledgeable and listened to my concerns, and the reception staff were very polite
Posted on: 06/02/2024

Appointment was cancelled by surgery
Posted on: 02/02/2024

Lovely doctor seen quickly after an e consult
Posted on: 01/02/2024

Did an econsult on tue and had face to face appointment on Thursday
Posted on: 01/02/2024

First class in every respect from reception through to the doctor. I couldn't find fault! Superb
Posted on: 01/02/2024

The GP has been excellent in explaining my test results and how they are to be investigated
Posted on: 01/02/2024

Appointment on time lovely doctor and understanding
Posted on: 01/02/2024